EXPRESS delivery service DHL Express has been recognised as the second best place to work of all examined companies around the world. In its 2020 employer ranking Great Place to Work® and FORTUNE recognised the company’s investments and initiatives to create a positive, motivating and appreciative working atmosphere in more than 220 countries and territories.

Every year, Great Place to Work, a consulting firm, assesses the work experience of employees through their certification program. In 2020, more than 10,000 organisations participated in the survey process, representing the voices of 10.2 million employees in 92 countries.

In Australia, DHL Express ranked fifth in the Best Places to Work in Australia 2020 list and retained its certification for a third consecutive year.

DHL Express annually invests a double-digit million Euro amount in its employees around the world, running various HR initiatives to continuously improve working conditions and motivate its teams. For example, there is ‘DHL4her’, a program dedicated to supporting and developing women; DHL’s Got Heart which enables DHL to support the causes that its people are passionate about outside of work.

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Due to the remarkable efforts of DHL staff during the COVID-19 pandemic, the company paid each employee around the world a one-off bonus of EUR 300 (A$494.48) in September 2020.

Photo: DHL Express

“The pandemic has tested frontline companies like DHL Express like never before and we’re proud that our employees have risen to the challenge. Despite the pandemic still affecting our lives, and the safety of our employees remaining a top priority, they insist on being part of the solution to support communities and bolster global trade”, says John Pearson, CEO of DHL Express.

“This spirit is the result of our culture of recognition and is a key driver for our outstanding employee satisfaction.

“I’m very proud of our initiatives that foster the compassion, courage, and commitment of our teams. People are at the heart of our company. That was true for the time before COVID, it is true now, and will be true in the future.”

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