TRANSPORT and logistics insurance specialist, NTI, has launched a new safety culture and leadership coaching program following the acquisition of specialist NZ consultancy Success Formula.

NTI’s Traction program assesses how a company is performing across 15 different areas, including safety culture, risk management and operational processes, and provides actionable strategies for improvement.

NTI’s chief sustainability officer Christopher Hogarty said many Australian transport companies had already benefited from Traction during its pilot over the past two years.

“Our customers engaged strongly with the opportunities and areas for improvement across leadership, communication and safety processes identified by Traction,” Mr Hogarty said.

“It is widely acknowledged that strong cultures deliver strong results; be it to the bottom line, employee engagement, customer satisfaction, and safety.

“People and behaviour are what will drive risk culture and Traction focuses on feedback from employees, customers, and suppliers to provide practical advice to business leaders.”

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Mr Hogarty said with many companies undergoing change as a result of COVID-19, now was an ideal time to take a deeper look at operations and culture.

“The pandemic has had a huge impact on the transport and logistics industries, with many companies introducing new processes and procedures,” he said.

“Some operators have changed the freight task due to demand factors, or have had to manage a change in the size or structure of their businesses. Others are rolling out new technologies and, of course, there are always mergers and consolidation occurring in the broader market.

“We’re offering a free Business Health Check to help business leaders navigate these challenging times as we continually strive for a robust, successful and safer transport industry.”

Those interested in undertaking the free Business Health Check should email: sustainability@nti.com.au

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