LOCATED within the Goodman Airgate Business Park in Mascot, DHL Express Australia’s new service centre is well positioned for access to Sydney Airport and key arterial thoroughfares. It is the company’s largest facility in the Oceania region at 8600 square metres.

At a total of investment of $50m, it represents the largest infrastructure investment made by DHL Express in Australia since the company was established here in 1972.

Gary Edstein, CEO and senior vice president, DHL Express Oceania said, “This multi-million dollar investment is a true testament to DHL Express’ ongoing commitment to supporting the international expansion of Australian businesses.

“Our new Sydney Service Centre has been designed with operational efficiency and productivity at the forefront, benefiting our customers with industry-leading service and enhanced access to international markets.

“Ahead of the curve, this facility will cater to projected Australian demand for express cross-border import and export services over the next ten years.”

Housed within a clear span uniform structure, it features an automated material handling system spanning 1.1 kilometres with a throughput capacity of 4200 pieces per hour. A high-speed dimensioning and weighing system with multi-sided cameras ensures continuous monitoring of all shipment processing activities.


Inbound and outbound operations are facilitated by two automated scissor lifts, 380 square metres of castor decking and unit load device in-feed and out-feed positions. More than 200 metres of automated distribution conveyors move processed shipments straight to 99 direct load vehicle positions, enabling simultaneous loading of freight for courier delivery.

In line with DHL Express’ commitment to the secure transportation of shipments through the supply chain, the facility has been designed to meet the internationally recognised Transported Asset Protection Level ‘A’ security certification, and features extensive closed circuit television and high speed X-ray screening systems.

A new solar system installed to the Service Centre’s rooftop by site landlord, Goodman delivers further operating efficiencies with the ability to generate up to 30% of the site’s annual energy needs.

The new Service Centre replaces the previous centre at the airport, which will undergo re-purposing works to serve as an extension to the Sydney Gateway facility.