ECOMMERCE specialist iMile has opened its Australian delivery network, a business aimed at small and medium-sized online retailers shipping from 20 parcels a day.
The iMile company works with e-commerce clients across Australia and international markets, including TikTok, SHEIN and The Nile.
The new offering is said to give small and medium-sized merchants access to the same network, with pickup, local and interstate delivery, returns, tracking and account support available through one provider.
The offering is backed by an upgraded line-haul network connecting major cities across six states and the Australian Capital Territory.
More frequent departures support same-day pickup and despatch, giving iMile greater control over interstate delivery times.
The network is said to be backed by more than 2000 registered drivers and more than 2,000 pickup and drop-off locations.
According to iMile's Australian operational data, its network reaches more than 85% of the Australian population and 95% of Victoria's population.
"A retailer shipping 20 parcels a day may be shipping hundreds as it grows,” iMile head of sales Chris Read said.
“It should not have to replace its delivery system at every stage.
"We built our network and technology to handle large e-commerce volumes. We can now offer the same capability to smaller Australian retailers as they grow."
iMile featured the offering at the Online Retailer Conference & Expo at ICC Sydney in July, marking the company's first exhibition in Australia.
The Nile is among the first online retailers to use the lower-volume offering.
“iMile has streamlined our operations and helped us provide a more timely service to customers," said founder of The Nile, Jethro Marks.
“Its lower-volume service gives growing online retailers access to logistics support that would normally be difficult to secure at this scale."
The company uses technology, including AI-enabled tools, to check addresses, forecast demand and track parcels from pickup to delivery.
Merchants can also manage missed deliveries, click-and-collect orders and returns through the network.
The service is available to eligible Australian retailers shipping from 20 parcels a day.