QATAR Airways Cargo and Australian logistics software developer WiseTech Global have begun a direct data connection between their global operating systems.

According to the companies, the connection between WiseTech’s CargoWise platform and Qatar Airways Cargo management system, CROAMIS, streamlines the exchange of critical operational data that reduces risk, complexity and costs for forwarders as well as airlines.

Qatar Airways cargo chief officer cargo Guillaume Halleux said the agreement with WiseTech would help eliminate multiple intermediary data exchange points between freight forwarders and airline operating systems.

“It will also support future air cargo industry growth by removing technical risk and reducing costs,” he said.

“This initial step delivers a strong foundation for on-going product and technical connectivity between Qatar Airways Cargo and its substantial pool of customers.”

WiseTech Global chief automation officer, air cargo Scott McCorquodale said a direct connection and a collaboration of this scale between two major players improves many aspects of the air cargo process for WiseTech’s customers and other participants in the transportation chain.

“As the air cargo industry continues to adapt to the rapid and immense changes from 2020, it is important we work together to continuously streamline processes and improve efficiencies where there are obvious far-reaching benefits,” he said.

The companies said the direct data feeds add value by removing extensive data duplication that has proliferated over many years, removing the burden on forwarders and reducing the resulting complexities and costs.

Qatar Airways Cargo said through the CargoWise connection, the company offers an assurance that the single source of air waybill data from the forwarder will be immediately available to the global Qatar Airways ground handling network, reducing the technical and financial burden for forwarders that can otherwise occur and has traditionally often been the case.