WISETECH has announced 2000 job cuts within the next two years, close to 30% of the company’s total workforce, as part of an “efficiency program” driven by artificial intelligence.
In a statement to the ASX on Wednesday, the company said the first phase of the program (announced in its 2025 half-year results) had been completed as part of a shift to become an AI-led organisation.
One of the subsidiaries expected to feel the impact is WiseTech's US-based cloud-computing business E2open, which the company acquired in May 2025.
Chief executive Zubin Appoo said the company’s strategic direction had been driven by a dramatic shift in the technology landscape in recent years.
“Software development has experienced its most significant shift in decades,” he said.
“I am prepared to say this clearly: the era of manually writing code as the core act of engineering is over. AI amplifies the productivity of our expertise in logistics and trade, the rich datasets that WiseTech holds, and the network advantage that we have built over 30 years.
“It allows us to move faster from ideas to real customer value through the efficiencies it brings in software development and product creation.”
According to the statement, about 95% of CargoWise customers are 'live' on the new commercial model.
At the half-year ending 31 December 2025, CargoWise reported US $372.4 million (more than A$523.9 million), a 12% increase in revenue including 9% organic growth.
WiseTech posted a total revenue of US$672 million (more than A$946.5 million), which includes a five-month contribution from E2open.
Group EBITDA was US $252.1 million (more than A$354.8 million), up 31% from 1H25.
"As a continuation of this efficiency program and as part of the shift to becoming an AI-led organization, WiseTech has announced a phased reduction of up to 50% of product & development and customer service headcount initially, with other functions in scope from FY27," the ASX statement read.
"While the impact is not expected to be material to 2026 financial year outcomes, with execution costs likely offsetting any savings, the financial effects of the program will reflect a combination of cost savings, restructuring costs and capitalised development."