ACROSS the Ocean Shipping (ATOS) has opened an office in Brisbane. This is the company’s second office in Australia, and its fourth globally.

The company’s other offices are in Melbourne, California and Rotterdam.

ATOS managing director and CEO David Aherne said: “Many of our clients are based in Queensland, so it was only fitting to be able to bring our services closer to them; after all, customer service is our primary priority at Across the Ocean Shipping.

“The Port of Brisbane is the quickest-expanding container port in Australia; it is also considered the largest seaport in Queensland,” Mr Aherne said.

“As Across the Ocean Shipping continues to flourish as an independent freight forwarder, it is important for us, as a customer service orientated business, to be in close proximity to this evolving freight hub. We pride ourselves on always being one step ahead, so it seems only rationale for us to follow within this trajectory too.”

The new office also brings new faces to ATOS. The company has hired three new staff, including Jarrod Macgregor, who is the new Brisbane branch manager.

Mr Aherne said air-freight services have been heavily relied upon during the past two years as ocean freight has been beset with delays.

“ATOS’s recent acquirement of an IATA license has allowed us to become more efficient with our air freight offerings, as we are able to now liaise directly with select air freight carriers,” he said.

“Jarrod has extensive knowledge in this space, so we’re excited to be able to utilise his expertise for our customer’s benefit.”

Also joining Macgregor as new recruits to ATOS are Travers Ryan as customs manager and Max Ohelhafen, who has been appointed as a customer service representative.