MACHINERY manufacturer Komatsu has signed a multi-year agreement with DHL Express and DHL Global Forwarding to import more than a million kilograms of machinery, equipment and spare parts a year into Australia and New Zealand.
Komatsu Australia chief executive and managing director Sean Taylor said logistics was a crucial part of their operation.
“Annually, we transact in excess of 1.5m stock keeping units line sales in Australia. Often, exceptional customer service comes down to having products and parts precisely available when our customers need them,” Mr Taylor said.
“Logistics is a key component of our ability to deliver a first rate customer experience ensuring that our supply chain is fully optimised.”
DHL is to provide air freight imports for Komatsu primarily from the US and Japan to Australia across Komatsu’s three distribution centres in Sydney, Brisbane and Perth.
DHL will also manage the entire customs brokerage process.
DHL Express Oceania chief executive Gary Edstein said they had supported Komatsu with time definite international express services for more than a decade were excited to continue their partnership.
DHL Global Forwarding country manager George Lawson said Komatsu freight varied ranging from O-Rings weighing a few grams to larger single components like shovel buckets.
“All these make an efficient global logistics network crucial to manage freight consolidation from international destinations, optimise logistics costs and ensure timely deliveries,” he said.
The announcement occurred as Komatsu seeks to tap into growth in non-residential construction and a turnaround in infrastructure-led engineering construction and an improvement in Australia’s resources sector.