WATERFRONT equipment specialist Kalmar has held the grand opening of a new customer experience and training centre in North Charleston, US.
According to a public statement, this facility is designed to accommodate dealer and customer visits – serving as a showroom, training facility, and customer service centre.
A 70,000sq feet concrete yard aims to provide a demonstration area where Kalmar and Kalmar Ottawa products can be showcased.
Another important function of the CEC is said to be the high-tech, AV equipped training facility, helping Kalmar’s sales team.
The CEC also serves as a customer service center for Kalmar’s North American mobile equipment product support.
The facility houses a service area and a warehouse to provide support for Kalmar counterbalance products in the Charleston area.
“We are excited about the opening of the CEC and look forward to dealer and customer visits to demonstrate our solutions and educate visitors on Kalmar products’ strengths and advantages,” said Jason Murnane, vice president, solution sales at Kalmar.