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Posted by Daily Cargo News
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8 October, 2025
AS RESPONSES to the Customer Service survey come in, we’re shining the spotlight on this award that celebrates the companies and teams delivering exceptional service across the shipping and logistics industry.
2025 SPONSOR
The Customer Service award is judged via a survey and recognises organisations that consistently exceed customer expectations, enhance operational transparency, and provide solutions that improve efficiency, reliability and client satisfaction.
DCN is delighted that DP World will once again sponsor this award, continuing their long-standing support since the category’s inception and reinforcing their commitment to excellence in customer service.
A spokesperson from DP World told DCN:
“We’re proud to sponsor DCN’s Customer Service Award, which recognises excellence through innovation, communication and problem-solving. DP World exists to make the world’s trade flow better, and customer service is an integral part of this mission. Congratulations to the winner on this exceptional achievement.”
The 2024 winner of the Customer Service Award was OOCL, recognised by their customers for their consistent delivery of high-quality service, responsiveness to customer needs and dedication to continuous improvement.
The Customer Service Survey is live now – and tickets to the 30th DCN Australian Shipping & Maritime Industry Awards are on sale here.
