INSIGHT: Finding the right fit

 Insync Recruitment Group business manager Leanne Lewis talks with DCN about recruitment solutions for the transport and logistics industry.

What exactly is your role as a recruitment specialist? 

As an industry recruitment specialist, my role is to attract, identify and secure the right candidates for specific roles, ensuring alignment with both job requirements and company culture. I work closely with hiring managers to understand their needs, source qualified talent, screen applicants, and guide them through the hiring process. This matters because successful hiring directly impacts business performance, team dynamics, and employee retention. The right hire boosts productivity and morale, while poor recruitment leads to costly setbacks. Ultimately, I help build strong, skilled and diverse teams that support an organisation’s long-term goals and contribute to a positive workplace culture.

With increased interest and urgency in attracting young talent to the industry, can you comment on the current job landscape for new recruits? What’s your outlook?

We’re always seeking enthusiastic young talent to join our clients' businesses. As the current workforce ages, it’s essential that the valuable knowledge and experience of senior staff are passed down to the next generation. The international freight and logistics industry offers a dynamic, global, and ever-evolving career path. With commitment, a willingness to learn and the right guidance, young professionals can thrive and achieve long-term success. Whether you're just starting out or looking for a career with real progression, this industry offers unmatched opportunities.

What are some of the trends you’ve seen as the landscape changes? Or some of the issues that have emerged?

Work from home has become a significant shift in employee expectations post-pandemic. The pandemic fundamentally changed how people view work, with many now prioritising work-life balance. It was clearly demonstrated that various roles within the industry - particularly those in operations, customs and customer service—can be effectively performed remotely. As a result, employees are seeking employers who offer flexibility and trust, recognising that productivity is not limited to the traditional office environment. Embracing remote work options is no longer a perk but a key factor in attracting and retaining top talent in today’s evolving workforce landscape.

Are there any misunderstandings about the international logistics industry or the process of joining it that you’d address, whether from new applicants or industry itself?

One of the biggest misconceptions about the industry is that it’s best suited to men. While it remains male-dominated, this perception is rapidly changing. The supply chain sector offers diverse and rewarding career opportunities across operations, customs, warehousing and management—many of which are office-based and open to all. As demonstrated during the COVID-19 pandemic, this industry is essential and never stops. For those wanting to play a vital role in keeping the country running, the global supply chain offers a dynamic and limitless career path, regardless of gender. The opportunity for growth and impact is truly unmatched.

What is some recruitment advice you’d give to employers and potential entrants?

For employers, focus on clear communication, inclusive job ads and a streamlined recruitment process to attract top young talent. Invest in training and development to retain them long-term. Emphasise purpose, flexibility, and growth opportunities—key drivers for new entrants. For potential recruits, tailor your resume, highlight transferable skills, and be proactive in learning industry trends. Show enthusiasm, adaptability and a willingness to grow. Networking can open doors, so don’t underestimate the value of putting yourself out there. Ultimately, both sides should prioritize transparency, cultural fit, and long-term alignment to build strong, productive relationships in today’s evolving job market.